IOA Cloud Pricing
Governance-as-a-Service with evidence bundles, runtime badges, and multi-model orchestration.
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Which plan is right for me?
Startups
POCs & first production deployments
Growth Teams
Regulated operations, compliance needs
Enterprise
Custom deployments, multi-region, SLAs
Need help choosing? See detailed buyer profiles → or talk to sales →
Launch
Get governed fast with observation mode
- Shadow mode only
- 1 seat included
- 1,000 requests/month
- Evidence previews
- Community support
Scale
Turn governance on with enforcement
- Enforce mode included
- Up to 5 seats
- 25,000 requests/month base
- Evidence bundles
- Consensus mode (10k tokens/mo)
- GDPR + SOC 2 aligned control packs
- Priority support
Trust
Govern at enterprise level
- Federation features
- Unlimited seats
- Custom request volumes
- Jurisdictional cartridges
- Private evidence vault
- Custom SLAs (99.95-99.99%)
- White-glove support
Starting at $25,000/year. Trust pricing is customized based on deployment requirements, cartridges, jurisdictions, SLAs, and support services.
Understanding Badges vs Plans
Your subscription plan (Launch/Scale/Trust) unlocks features, modes, and quotas. Your governance badge reflects what mode your system is actually running right now. A Trust customer running Shadow mode will show a Bronze badge until they enable enforcement. Learn more about how badges work or visit our Trust Center.
QiXCite — Catch AI Citation Hallucinations Before They Reach a Judge
QiXCite is currently running as an invitation-only early-adopter pilot while validation is in progress.
- Guided setup with a defined legal workflow
- Microsoft Word Add-in access (pilot channel)
- Evidence and governance validation support
- Shared review checkpoint with OrchIntel team
- Limited pilot seats
- Single-practitioner pilot onboarding
- Microsoft Word Add-in pilot channel
- US Federal + state courts baseline coverage
- Signed evidence bundles
- Assisted validation check-ins
- Email support
- Small-firm collaborative pilot
- Word Add-in access for selected users
- Jurisdiction and policy scoping by use case
- Signed evidence bundles
- Weekly validation review
- Email support
- Multi-team pilot for legal operations
- Word Add-in access for designated cohorts
- Broader workload and policy validation
- Signed evidence bundles
- Priority support
- Pilot success criteria reporting
- Unlimited validations
- All jurisdictions + custom
- SLA-backed validation (99.9%+)
- Custom evidence retention
- Dedicated support
- Enterprise federation
Lawyers can validate citations directly in Word during invitation-only pilot onboarding. Learn more about QiXCite or request pilot access to get started. Early cohorts are currently limited.
QiXHealth — Governed Clinical AI for Practising Clinicians
QiXHealth is currently running as an invitation-only early-adopter pilot for GPs, practice nurses, and clinic teams.
- Guided setup with a defined clinical workflow
- QiXHealth workspace access (pilot channel)
- Evidence and governance validation support
- Shared review checkpoint with OrchIntel team
- Limited pilot seats
- Single-clinician pilot onboarding
- Patient safe summary, clinical notes, referral drafts
- Signed evidence bundles per clinical event
- Assisted validation check-ins
- Email support
- 2-10 clinician collaborative pilot
- All clinical AI tools for selected users
- Governance scoping by care setting
- Signed evidence bundles
- Weekly validation review
- Email support
- 10+ clinicians across one or more sites
- All clinical AI tools with team onboarding
- Broader workload and policy validation
- Signed evidence bundles
- Priority support
- Pilot success criteria reporting
- Unlimited clinicians across health systems
- All clinical AI tools + custom extensions
- SLA-backed governance (99.9%+)
- Custom evidence retention and audit export
- Dedicated support and CSM
- EMR and health system federation
QiXHealth runs within your IOA Cloud account. New users receive an account during intake at console.orchintel.com/signup/health. Existing IOA Cloud subscribers can add QiXHealth as a framework add-on. Learn more about QiXHealth or request pilot access. Early cohorts are currently limited.
QiXChat — Governed Chat for Regulated Professionals
Policy-aware AI chat with evidence generation, memory controls, and runtime identity propagation. Access is currently by invitation for selected pilot cohorts.
- 5,000 governed requests/month
- Shadow mode (observation)
- Evidence bundles
- 1 seat
- Email support
- 30,000 governed requests/month
- Shadow + Enforce modes
- Evidence bundles
- Up to 5 seats
- Priority support
- 100,000 governed requests/month
- Shadow + Enforce + Consensus modes
- Evidence bundles
- Up to 20 seats
- Priority support
- Unlimited governed requests
- All governance modes
- Advanced governance cartridges
- Custom seat count
- Dedicated support + SLA
- Trust plan integration
Clinicians and professionals get policy-aware chat with automatic evidence generation — no IT setup required. Annual billing saves ~17%.
Scale with Add-Ons
Extend your Scale plan with stackable add-ons to match your growth
Capacity Packs
$39/pack
Add 25,000 requests/month per pack. Stack multiple packs to reach your target volume.
Learn more →Consensus Packs
$49/pack
Scale includes 10k consensus tokens/month. Add 50,000 more tokens/month per pack for high-volume quorum pipelines.
Learn more →Compliance Packs
$59/pack
Scale includes GDPR + SOC 2 aligned control packs. Add additional cartridges like HIPAA or EU AI Act for expanded compliance programs.
Learn more →Seats & RBAC Pack
$39/pack
Add 5 seats with basic role-based access control for team collaboration.
Learn more →QiXCite
From $49/mo
Legal citation governance with self-serve plans from Solo ($49/mo, 1,000 checks) to Growth ($299/mo, 15,000 checks). Verify citations in Microsoft Word with no API keys or IT setup.
See QiXCite plans →QiXHealth
Pilot pricing
Governed clinical AI for GPs and practice teams. Patient safe summaries, clinical notes, and referral drafts with signed evidence bundles. Invitation-only pilot; existing IOA Cloud subscribers can add as a framework add-on.
See QiXHealth plans →Support Pack
$29/pack
Upgrade to next-business-day response SLO with priority email support.
Learn more →Example: Scale ($299) + 2× Capacity Packs ($78) + Consensus Pack ($49) = $426/month for 75k requests/month with 60k consensus tokens.
Latency & SLA Information
Typical P95 enforcement latency varies by LLM vendor, prompt size, and retry strategy:
- Single-model enforcement: <500ms (P95) for most operations
- 3-model Quorum consensus: 2-5 seconds (models run in parallel)
- 5-model Quorum consensus: 3-7 seconds (high-risk operations)
SLAs: Trust tier includes custom SLAs for uptime (99.9%+), support response (1-4 hour), and evidence delivery. Scale tier operates on best-effort basis with no SLA guarantees.
Live telemetry dashboard coming soon. Enterprise customers can request real-time latency metrics via the console.
Bring Your Own LLM (BYO-LLM)
Provider Freedom
IOA Cloud works with any LLM provider: OpenAI, Anthropic, Google, Azure OpenAI, AWS Bedrock, Cohere, or self-hosted models. You control the API keys, provider routing, and costs.
How It Works
Configure your provider endpoints in the IOA console. We route requests through your keys and only see anonymized metadata (prompt length, response time, policy results). Your prompts and completions never touch our infrastructure.
Cost Structure
You pay your LLM provider directly (e.g., $0.01-0.06 per 1k tokens). IOA charges only for governance overhead (enforcement, evidence generation, storage). Full BYO-LLM documentation →
Enterprise Solutions
Custom pricing starting at $25,000 per year
Designed for organizations requiring advanced governance, compliance, and dedicated infrastructure. Enterprise solutions include private tenancy options, industry-specific regulatory cartridges, and comprehensive support with tailored SLAs. Final pricing is CPQ-based and scoped to your required plan variant, frameworks, jurisdictions, SLA, and services.
Infrastructure Options
- Dedicated cloud instances
- Virtual Private Cloud deployment
- On-premises installation
- Hybrid cloud configurations
Compliance & Regulatory
- Financial services cartridges
- Healthcare compliance modules
- EU AI Act readiness
- Industry-specific governance
Support & SLAs
- White-glove onboarding
- Dedicated support team
- 99.95% to 99.99% uptime SLAs
- Custom contract terms
Important: Enterprise pricing provides access to advanced features and infrastructure. Your governance badge reflects your system's actual runtime behavior, which you control through configuration. Many enterprise customers begin with observation mode before enabling enforcement.
Need governance for specific sectors? Explore QIX Frameworks →
Plan Comparison
Compare features across all plans to find the right fit
| Feature | Launch | Scale | Trust |
|---|---|---|---|
| Governance Modes Available | Shadow only | Shadow + Enforce + Consensus | All modes incl. Federation |
| Seats Included | 1 | Up to 5 | Custom (unlimited) |
| Requests/Month (Base) | 1,000 | 25,000 | Custom |
| RPS Soft Limit | 10 | 100 | Custom |
| Evidence Vault Retention | 7 days | 30 days | Custom (90d-indefinite) |
| Consensus Mode | . | ✓ Included (10k tokens/mo) | ✓ Unlimited |
| Capacity Add-Ons | . | ✓ Stackable packs | N/A (custom volume) |
| Compliance Cartridges | . | ✓ GDPR + SOC 2 aligned packs | ✓ All jurisdictional |
| RBAC | . | Add-on (basic) | ✓ Advanced |
| Webhooks | . | . | ✓ |
| Private Vault | . | . | ✓ |
| SLAs | . | . | 99.95% to 99.99% |
| Support Level | Community | Email (Add-on: NBD SLO) | White-glove dedicated |
Note: Badges reflect runtime governance posture. See Bronze/Silver/Gold/Platinum details on our trust center.
Understanding Governance Badges
Badges show your runtime governance posture, not your subscription tier
Bronze
Shadow Mode
Policies observe and log activity without blocking. Ideal for pilots and sandbox trials.
Silver
Enforce Mode
Policies actively block or allow with evidence generation and runtime records. Non-regulated environments.
Gold
Consensus Mode
Multi-LLM voting with quorum weights. Dissent recorded for audit trails.
Platinum
Federated Mode
Distributed governance across org boundaries. Limited availability, restricted edition.
Important: Badges reflect runtime posture, not subscription tier. An Enterprise account can show Bronze while testing in Shadow mode.
Learn more about governance badges →Learn More
Deep dive into how IOA Cloud works
What counts as a request?
Learn how requests are metered and what counts toward your monthly quota.
Read more →How enforcement works
Understand how IOA enforces governance policies at runtime with block/allow decisions.
Read more →Consensus & multi-LLM
Discover how consensus mode uses multiple LLMs with quorum voting for governance decisions.
Read more →Evidence & badges
Explore how evidence bundles and governance badges work together in runtime workflows.
Read more →Frequently Asked Questions
Common questions about IOA Cloud pricing and features
Data ownership & residency
You own all your data, evidence bundles, and governance artifacts. IOA Cloud stores evidence in your chosen region (US, EU, or Asia-Pacific) with end-to-end encryption. Evidence bundles are cryptographically signed for tamper-evidence and can be exported at any time. We never train models on your data or use it for any purpose other than providing the service.
Switching plans & overages
You can upgrade or downgrade plans at any time. Upgrades take effect immediately with prorated billing. Downgrades take effect at the next billing cycle. If you exceed your monthly request quota, requests are rate-limited (not blocked) and you'll receive an email notification. You can add Capacity Packs ($39 per +25k requests) or upgrade to a higher tier.
BYO-LLM keys & costs
IOA Cloud pricing covers governance infrastructure only. You bring your own LLM API keys (OpenAI, Anthropic, Google, Cohere, etc.) and get billed directly by LLM providers for model usage. Our pricing includes policy enforcement, evidence generation, storage, and platform features. For Enterprise customers, we can provide managed LLM access with volume pricing.
Regulated cartridges availability (Enterprise)
Scale includes GDPR and SOC 2 aligned control packs. Additional regulated cartridges (HIPAA, EU AI Act, Financial Services) are available as Compliance Pack add-ons ($59/month) for Scale, or included with Trust (Enterprise) plans. Trust plans start at $25k/year and include broader jurisdictional cartridge coverage with industry-specific policies and evidence workflows. Contact our sales team for a customized quote.
SOC 2 / ISO programs & trust center
IOA Cloud provides controls and reporting support for SOC 2 and ISO 27001 programs. Our trust center (trust.orchintel.com) provides governance status, evidence guidance, and badge explanations. Enterprise customers receive program reporting and can request additional assurance artifacts under NDA.
Understanding Badges vs Plans
Two separate systems working together
Governance Badges
Runtime posture indicator
- Bronze, Silver, Gold, Platinum
- Reflects actual enforcement mode
- Changes based on real usage
- Not a certification
Example: Trust plan running in Shadow mode shows Bronze badge
Learn about badges →Subscription Plans
Access and quotas
- Launch, Scale, Trust
- Determines available features
- Sets request quotas
- Billing tier
Example: Scale plan unlocks Enforce mode and add-ons
How enforcement works →Your badge reflects how you're using governance, not what you're paying for. This ensures transparency and prevents false compliance claims.
Estimate Your Monthly Cost
Customize your plan with add-ons to see your total monthly cost.
💰 Estimate Your Monthly Cost
Configure your expected usage to see estimated costs for the Scale plan with add-ons.
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Enterprise deployments, regulated industries, custom SLAs: we've got you covered.
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